📦 Shipping & Delivery Policy – Ramya

At Ramya, we take great care to ensure that your homemade laddus reach you fresh, safe, and on time. Please read our shipping and delivery policy to understand how and when your order will be delivered.

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🚚 Shipping Locations

We currently ship across India. If your pin code is not serviceable, you will be notified at checkout.

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⏳ Processing Time

• Orders are processed within 1–2 business days after receiving payment.

• We prepare our laddus fresh to order, so please allow us this time to ensure the best quality.

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📦 Delivery Timeline

• Metro Cities: 2–4 business days

• Tier 2 & 3 Cities: 3–6 business days

• Remote Locations: 5–8 business days (depending on courier availability)

These are estimated timelines; delays may occur during festivals, extreme weather, or other uncontrollable circumstances.

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💰 Shipping Charges

• Standard Shipping: ₹50 (or FREE for orders above ₹1000)

• Express Shipping (if applicable): ₹80

Shipping fees will be calculated at checkout based on your location and chosen delivery option.

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📦 Packaging

All our laddus are carefully packed in food-safe, eco-friendly, and tamper-proof packaging to retain freshness and ensure safe transit.

🔎 Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order in the “My Orders” section of your account.

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📬 Delivery Issues

• If your order is delayed, damaged, or missing, please contact us at ramyaclothingofficial@gmail.com within 48 hours of delivery.

• If the package is returned due to an incorrect address or non-availability at delivery, re-shipping charges may apply.

🙏 Questions?

For any shipping-related queries, feel free to contact our support team at ramyaclothingofficial@gmail.com.